Terms and Conditions

Effective date: October 3, 2026

These Terms and Conditions ("Terms") govern your use of flightspool.com (the "Site") and the editing services offered by Flight Spool LLC ("Flight Spool," "we," "us"). By using the Site or requesting services, you agree to these Terms.

1. Our services

We edit drone video, photos and 360° panoramas that you provide, and we build virtual tours from them. We also offer full-service filming by separate agreement. The free filming guide on the Site is general educational content. It is not a substitute for your own training, judgment or legal compliance.

2. Quotes and pricing

Prices shown on the Site, including "starting at" prices and estimates from the pricing calculator, are estimates only. Your final price depends on the scope of the project and any add-ons, and will be confirmed in writing before we begin. We may change our prices at any time, but changes won't affect a project we've already confirmed.

3. Your footage and responsibilities

When you send us footage, photos, panoramas, maps or other files ("Client Materials"), you confirm that:

• You own the Client Materials or have permission to use them and to have us edit them.
• They were captured in compliance with all applicable laws, including FAA rules for drone operation and any required permissions from property owners.
• They don't infringe anyone else's rights or contain unlawful content.

You are solely responsible for how your footage was captured. Flight Spool doesn't operate your drone and isn't responsible for your flights.

4. Ownership and license

You keep ownership of your Client Materials. You grant us a limited license to use them to provide our services to you.

Once your invoice is paid in full, you receive the right to use the finished deliverables to market the property and your services, in any media. We keep ownership of our own templates, graphics styles, tools and other pre-existing materials, and you may use them only as part of the deliverables.

5. Portfolio use

We may show finished work in our portfolio, on our website and on social media, unless you tell us in writing that you'd like to opt out. We'll remove it within a reasonable time after you ask.

6. Boundaries, acreage and map information

Boundary lines, acreage figures, labels and maps in our deliverables are for marketing illustration only. They are based on information you or others provide, such as KML files, and on visual placement. They are not a survey and may not be exact. Don't rely on them for legal descriptions, sale terms, or property-line decisions, and include your own disclaimer in listings where appropriate.

7. Turnaround and revisions

Our typical turnaround is 3 to 4 business days from when we receive all materials, but this is an estimate, not a guarantee. Each project includes two rounds of reasonable revisions. Additional revisions or changes in scope may be billed separately.

8. Payment

Payment is due within 30 days of the invoice date. We may hold final, unwatermarked files until payment is received. Unpaid balances may pause work on current and future projects.

9. File storage

We keep Client Materials and deliverables for one year after delivery, after which we may delete them. Please keep your own copies. Virtual tours we host stay online for one year from delivery, unless we agree otherwise.

10. Use of the Site

Don't misuse the Site. That includes attempting to access it without authorization, interfering with its operation, or copying and redistributing our filming guide or other content without permission. The filming guide and Site content are owned by Flight Spool and provided for your personal and business use only.

11. Disclaimers

The Site and our services are provided "as is." To the fullest extent allowed by law, we disclaim all warranties not stated in these Terms. We don't guarantee any particular result from using our services or following our filming guide, including any sale outcome for a property.

12. Limitation of liability

To the fullest extent allowed by law, Flight Spool won't be liable for indirect, incidental, special or consequential damages, including lost profits or lost sales. Our total liability for any claim related to a project won't exceed the amount you paid us for that project.

13. Indemnification

You agree to defend and hold Flight Spool harmless from claims arising from your Client Materials, how they were captured, or your use of the deliverables.

14. Governing law

These Terms are governed by the laws of the State of Iowa. Any dispute will be handled in the state or federal courts serving Black Hawk County, Iowa.

15. Changes to these Terms

We may update these Terms from time to time. The effective date at the top shows when they last changed. Continued use of the Site or our services means you accept the updated Terms.

16. Contact

Questions about these Terms? Email us at matt@flightspool.com.